Retain Your Clients — Even When They Move w/ JB Brewster

It’s 5x more expensive to acquire a new customer than it is to retain an existing one. That means, if you want your business to thrive, you need to do all you can to retain your customers.  But what happens when they decide to move? In this episode, JB Brewster, Co-Founder at Is My Customer […]

How to Increase Client Engagement

678 | HVAC Re-Engagment of Clients

“We hate writing big checks to Google and Facebook. We get most of our work through our good reviews.”  —Justin Riley Listen to the complete episode here: The Engagement of Old Clients Can Make or Break Your Business It can be easy to lose touch with your clients over time. However, neglecting your clients can […]