Thriving in Your Service Business: Leadership Tips from Lauren Vahey & Sarah Ghirardo

On this episode of Service Business Mastery, Join Tersh Blissett and Joshua Crouch as they welcome Lauren Vahey and Sarah Ghirardo to Service Business Mastery for an insightful conversation on tackling self-doubt and imposter syndrome. Lauren, who shifted her focus from dance to operations management, brings a fresh perspective on the role of mindset in business success. Sarah, with her extensive marketing and call center management experience, underscores the significance of strong leadership and effective people management in overcoming challenges.


SHOW NOTES

  • Discover Lauren Vahey’s Background [3:20]
  • Learn more about Sarah Ghirardo’s Background [9:27]
  • Understand Current Pain Points in the Industry [12:22]
  • Becoming a Manager [15:06]
  • Overcoming Imposter Syndrome [16:26]
  • Mindset and Fear [18:29]
  • Repurposing Content [20:49]
  • Different Perspectives on Conflict [23:20]
  • Lady Titans Community [25;54]

 

Resources And People Mentioned:

  • Join the Women in HVACR public Facebook group for questions, advice, and networking opportunities.
  • Consider building a strong mindset and addressing imposter syndrome to unlock personal and professional growth.
  • Focus on empowering people, rather than just completing tasks, to become a successful manager or leader.
  • Use Service Titan to optimize your scheduling and improve your business operations.
  • Attend industry events and conferences, such as the Women in HVACR 2022 celebration, to network and learn from experts in the field.
  • This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), UpFrog (visit their website) and Emerson (visit their website).

 

Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website.  

Listening on a desktop & can’t see the links? Just search for Service Business Mastery in your favorite podcast player.

Meet the Hosts

Tersh Blissett

Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small-town market. He’s dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.

Joshua Crouch

Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager, and Director of Marketing. He’s also the Founder of Relentless Digital, where the focus is dominating your local market online. Connect with him on LinkedIn.

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