“We’ve had many companies say to us that they’ve replaced a person just by bringing in CompanyCam.”
— Claire Ficke
Today we’re super excited to have Claire Ficke, the Trade Manager at CompanyCam with us on the show. Claire drives growth within HVAC and home services trades and she’s here to help YOU do the same.
“When you need to share these photos, when you need to communicate to your client what you did, why you did it, why they’re paying you... You want to be able to do that in a quick, professional, and transparent manner.” — Claire Ficke Click To TweetThe CompanyCam SEO benefits often get the most attention, but let’s explore how their other features are enabling efficient service businesses to become leaders.
So, are you ready to learn how their photo documentation and other unique features can level up your business?
Join Tersh Blissett and Joshua Crouch as they talk with Claire about how CompanyCam’s one-of-a-kind technology can improve your team’s performance, communication, and customer experience.
This episode discusses:
- Why photo documentation is vital to mastering your service business.
- The power of photos for the growth of your customer base, your team, and your company as a whole.
- CompanyCam features, benefits, and SBM’s special offer.
- Is CompanyCam right for your business? Find out!
Sick of your work photos getting mixed up with personal photos?
Then CompanyCam can surely help you with that… Tune in to this episode right away, you don’t want to miss this episode!
(Claire Ficke drives growth within HVAC and home services trades at CompanyCam. She has been in tech sales since 2018 and is passionate about educating service professionals about using technology for business growth. As Trade Manager, Claire works with CompanyCam’s multiple home services partners to help their members learn about the importance of visual documentation for the protection and growth of their businesses. Outside of work, Claire enjoys living in sunny Santa Barbara, CA, hiking, playing bluegrass tunes, and traveling with her friends and family.)
Claire discusses how to keep photos organized and easy to access within your personal documentation.
[09:42-10:29] “We have so many things that we offer as a company and as a product, but in the end, the core need was exactly what you’re explaining, was the fact that data and documentation, visually, are incredibly important. You do it every single day on every job, but there wasn’t a great, streamlined way to make that organized and easy to access and not jumbled within your personal documentation,” says Claire Ficke
How Service Businesses are Using Photo Technology to Save Money, Grow Their Customer Base, and MORE!
[16:09-17:33] “We really try to dive into our customer base and hear how they’re using their photos to benefit their business and grow their clientele…,” says Claire Ficke
Make your Project Documentation, Communication, and Collaboration Made EASY and QUICK with CompanyCam
[37:14-38:48] Claire talks about comments, mentions, and voice notes feature
“That is another core feature… We wanted to be able to keep all communication in one place, especially when it came to your visual documentation and communication because so many of those other platforms will put a limit or will make you wait to have things upload and it takes a long time…,” shares Claire Ficke
How to Instantly Improve Communication Within Your Service Business Team
[13:03-23:02] Claire discusses how CompanyCam can really help you shine when it comes to communication.
“I’m not a contractor… I love talking to people that can give me exact examples of what would be so nice to document and be able to easily communicate right away to make a job move quicker or to be more efficient…,” says Claire Ficke
Claire Ficke recently joined Service Business Mastery Podcast and here are some highlights of the podcast:
- Claire talks about why photo documentation is vital to mastering your service business.
- The power of photos for the growth of your customer base, your team, and your company as a whole.
- The show discusses CompanyCam features, benefits, and SBM’s special offer.
- CompanyCam’s new task management feature
Key Resources From The Show:
- This episode is kindly sponsored by Sera, Podium, and CompanyCam for a 14-day trial and 50% off your first two months). and UpFrog
- Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
- Connect with Claire Ficke on LinkedIn
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- Follow her on Instagram
- Follow her CompanyCam
- Join the Service Business Mastery Facebook group.
- Email us at Podcasts@ServiceBusinessMastery.com
- Learn all about the Hosts of Service Business Mastery!
Meet the Guest:
Claire Ficke drives growth within HVAC and home services trades at CompanyCam. She has been in tech sales since 2018 and has a passion for educating service professionals about the use of technology for business growth. As Trade Manager, Claire works with CompanyCam’s multiple home services partner to help their members learn about the importance of visual documentation for the protection and growth of their businesses. Outside of work, Claire enjoys living in sunny Santa Barbara, CA, hiking, playing bluegrass tunes, and traveling with her friends and family.
Links to connect here:
https://www.linkedin.com/in/claire-ficke-a6300096
https://www.instagram.com/companycamclaire
https://www.instagram.com/companycamapp
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