Billy Stevens Job Efficiency

How to Increase Your HVAC Home Service Contracting Technician’s Efficiency in 20 Minutes

“Business owners should never feel guilty for going to the gym, taking a vacation, or spending time with their family. Yet, that’s the story I hear all too often in HVAC, plumbing, electrical, and other trades. Once you implement Sera you’ll never have to feel guilty again.”

Billy StevensFounder, Sera

Listen to the complete episode here:

Episode Overview

Hey, we are excited to have Billy Stevens (Founder & CEO of Sera Systems) back on the show today!

Join Tersh Blissett and Josh Crouch as they talk with Billy Stevens about job efficiency and how we can work to make our businesses 100% efficient through software and automation! Let his nuggets of wisdom goals guide you in owning a thriving, profitable, and ever-growing business.

Tune in as they sit down with an amazing business owner, a leader who shares valuable insights about management, marketing, pricing, human resources and so much more so come take Your HVAC Business to next level today with us!

Are you looking for valuable business advice to reach that seven-figure revenue mark? Do you want actionable tips to properly navigate through every business challenge you encounter along the way? Then this podcast is definitely for you.

In this episode, Billy is going to dive deep into job efficiency and how we can work to make our businesses 100% efficient through software and automation! You surely don’t want to miss this show!  

Sera is all about time and efficiency!

[00:04:00] “And efficiency will allow you to offset these price increases because a large portion of the money spent on running these businesses is spent on inefficiencies, redundancy, and other such things. That is, after all, what Sera is all about. Isn't… Click To Tweet

[00:05:00] “We’re still double that, and we expect to see even more progress as time goes on”, he adds.

[00:06:00] Billy talks about how field service management software handles your day-to-day operations while working to increase the financial health of your business.

  • You can see your labor costs in real-time with their patent-pending job time efficiency reports!

A price book is a key to success, efficiency, and profitability!

[00:11:00] “The Price book is a living piece of our software. As a result, it is unique. It’s not static.  It aids in the creation of these efficiencies. And without it, you won’t be able to achieve the desired efficiencies’, says Billy Stevens.

  • “Sera makes it easy to modify and update each task, equipment item, and overhead expense separately or in bulk.”

Do you know what’s the most interesting part!? 

  • Price Book Updates in Less than 2 Minutes!

Billy Stevens recently joined Service Business Mastery Podcast and here are some key highlights from the show:

  • What makes job efficiency accurate?
  • The right KPI you need and why setting smart KPIs is important.
  • How you can make your business stand out and various aspects of the HVAC business.
  • About amazing software built for technicians 
  • The Simple Alternative To Outdated Software and Spreadsheets
  • How to achieve your business goals
  • How to increase office efficiency

Streamline Your Business & Increase Your Profits with Sera by:

  • Live Customer Booking
  • Automated Dispatching
  • Tech Quoting Engine
  • Real-Time Reporting
  • Profit Generating Tools

If you’re a service-based business owner, you’ll be amazed by what Sera’s efficiency tracker can do for your company once it comes to setting pricing, understanding how long each job takes, and setting the right pricing long-term, so your customers love you!

So, tune in to learn how Sera can help your company achieve 100% efficiency.

To find out how Billy’s vast business knowledge and his amazing business tools & software can help you start, grow, and improve businesses, here are some Key Resources from his interview:

Listen to this podcast and get equipped with essential business advice from this impactful conversation. So, what’re you waiting for? Tune into this episode right away and get one step closer to becoming the successful owner of your dreams.

Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories.

About the Guests:

Billy Stevens' HeadshotBilly Stevens is the founder of Sera, who started his first Plumbing, HVAC, and Electrical business with only one truck. When he was bought out, he was among the most profitable in the industry. Sera experienced an unheard of 24% sustained cash flow in an industry that only averages 6-8%.

Billy’s new plumbing and HVAC company, billyGO Plumbing, Heating, and Air, was built using Sera. In only three years of business, billyGO has grossed more than 15 million dollars in revenue with a 20+ percent positive cash flow! 

With only a $10,000 loan from his father-in-law, Billy Stevens created one of the most profitable HVAC and plumbing companies in the nation.  In just a few short years he 100x his company while maintaining 4x the normal EBITDA year after year.  This led to him becoming the platform company for one of today’s most respected PE firms in the trades.  Many in the industry see this as the epicenter of the massive PE expansion in the trades today.  “When we began acquiring companies there weren’t many options for owners to have a successful exit.”
After a couple of years of running this newly formed venture, Billy saw another huge opportunity to give back to the people in the service trades industry.
 Sera was on his mind since the early 2000s but he stayed focused until the right opportunity became a possibility.  Through a chance meeting with the CTO of a very successful company, his idea of software that greatly simplified the complexities of running a home service business came to be.  “Sera was my gift to everyone in the trades that wanted software that did exactly what we needed it to do with automation for the redundant jobs our staff deals with every day.”
However, before he would build the perfect software he needed his own HVAC and plumbing company to beta test from day one.  Therefore, billyGO was born out of necessity to get it right from the beginning. Starting one startup is hard enough but Billy’s work ethic and knowing exactly what his software needed didn’t stop him from launching two.  “ I was prepared to fund both companies as long as it took to get them off of the ground, but something fantastic happened.”  With no customer base and Not even thinking of buying an existing service company, the deck was stacked against him.  However, in only one year BillyGO was profitable and Sera had proved that if you build something great they will come.


For a complete transcription of the interview, Read More

Meet the Hosts:

Tersh Blissett

Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small-town market. He’s dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.

Joshua Crouch

Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager, and Director of Marketing. He’s also the Founder of Relentless Digital, where the focus is dominating your local market online. Connect with him on LinkedIn.

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