“It takes a little time. But once all these things are starting to work together, you get guys that are actually making a bond to protect you, to protect the company, to protect each other.”
— Jim Clark
Unfortunately, the trades are filled with people who are qualified to be technicians, but have received no training to be a business owner and leader. Some people eventually figure leadership out, but the majority don’t and that leads to a lot of businesses failing and jobs lost in the process.
The truth is, leadership is an entirely different skill set from being a technician. You could be the best plumbing, electrical, or HVAC technician in the world and still fail at operating a business. Because apart from knowing the trades like the back of your hand, you also need to know people. And running a business is all about taking care of the people that work for you.
In this episode of the Service Business Mastery podcast, we talk to Jim Clark, owner of the Blue Diamond Consultants, a consulting company dedicated to coaching home service companies that want to grow and exit in the next 3 to 5 years. Having owned and sold his previous trade companies, Jim talks about the hardships and pain points he met along the way.
Jim specifically focuses on taking care of his employees, and doing everything he can to make sure that they love doing the work they do, even when times are tough. Jim also talks about creating a positive workplace culture that not only benefits your employees, but helps your business earn clients as well.
In this episode, we discuss:
- Why your first job as an owner is to make your employees happy
- Why employee recognition goes a long way
- How to build a good workplace culture
- Why taking care of business is also about taking care of people
Check out these resources we mentioned during the podcast:
- This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), and UpFrog (visit their website).
- Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
Meet the Guest:
Jim Clark is the owner of Blue Diamond Consultants, a consulting company dedicated to coaching home service companies that want to grow and exit with generational wealth in the next three to five years. Having owned and sold his own companies, Jim brings with him the experience and knowledge as a business strategist that can help you grow your company and exit at the highest level.
Connect with Jim on LinkedIn: https://www.linkedin.com/in/ccmyersservices/
Connect with Blue Diamond Consultants on LinkedIn: https://www.linkedin.com/company/blue-diamond-consultants/
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