Mastering Efficiency & Prioritization with Billy Stevens: Boost Your Business Operations w/ Billy Stevens
In this episode of Service Business Mastery, Billy Stevens shares his story from losing half his staff and business on the first day to paying back his loan in just three weeks. Billy’s story of prioritization and efficiency is a triumph of determination and innovation. But just when you thought he had it all figured […]
Empowering Women in Plumbing: Overcoming Challenges and Breaking the Mold w/ Kim Gill
In this episode of Service Business Mastery, hosts Josh and Tersh talk with Kim Gill. We put the spotlight on women in the plumbing industry, discussing the challenges they face and delving into what can be done to attract more female talent into this field. We have an insightful conversation with our guest, Kim Gill, […]
From Challenges to Triumphs: Lessons from Successful Service Business Owners w/ Stephanie Allen and Jessica Woodruff Smith
In this episode of Service Business Mastery, Tersh and Josh interview Stephanie Allen and Jessica Woodruff Smith who share their expertise in growing service businesses through strategic hiring and networking. Stephanie, co-owner of Airworks, prioritizes family-oriented and mom-approved services, while Jessica, co-founder of Lady Titans, advocates for women in the trades. Together, they provide practical […]
CompanyCam Integration: The Key to Effective Contracting Management w/ Sammy Petersen & Claire Ficke
In this episode of Service Business Mastery, Tersh and Josh interview two Business Development Representatives from CompanyCam, Claire Ficke and Samantha Petersen, who are passionate about empowering women in various industries, including HVAC, plumbing, roofing, windows, remodeling, and solar. We highlight their experiences attending Women in HVACR events, networking, and sharing knowledge with others. We […]
Nicole Boyette: Redefining Success for Women in HVAC
Introducing Nicole Boyette, an accomplished professional who has carved her niche in the HVAC industry. With her roots in business, Nicole has been exposed to the trades since her childhood, thanks to her grandfather’s involvement in refrigeration and her father’s heating and air conditioning company. Despite exploring different career paths, including law enforcement and counseling, […]
Revolutionizing the HVAC Industry: A Conversation with Ken Goodrich & Billy Stevens
Hosts Tersh Blissett and Josh Crouch welcome Ken Goodrich and Billy Stevens to the Service Business Mastery podcast, where they discuss mergers and acquisitions in the HVAC industry. Goodrich and Stevens, who possess a wealth of experience in the home service sector, offer their insights into the increasing EBITDA multiples and how home service entrepreneurs […]
Empowering Women in HVAC: Cassie Pound & Leslie Harpole’s “Power Women” Impact
Cassie Pound and Leslie Harpole are two accomplished women who have made a notable impact in the HVAC and plumbing industries, respectively. Cassie is the co-owner of Quality Heating, Cooling & Plumbing, where she has used her expertise in sales and people management to contribute to the growth of the business. She is a strong […]
How to Manage Your People Better w/ Sarah Hammond
“In studying this and in teaching this, I’ve been able to get the buy-in that I need to when I walk into a room. I want to get to know you, I look at the way you talk, I listen to the words you use so that I can put in my brain more or […]
Going Beyond the Numbers, PlumbBooks w/ Cheryl Lanahan
“As I started to work with clients, I realized a real disconnect between what was in their books and what they knew about their business- so I worked on making it easy for them to understand.” -– Cheryl Lanahan Do you struggle to manage your finance as a business owner? As the service […]
