446 – How I Operate My Business Anywhere In The World

Stephen Christopher, the founder of WIT Digital, came on the show today to interview Tersh about how he is able to run Service Emperor, an HVAC, plumbing, and electrical service business, from anywhere in the world!

Tersh explains how he is about to keep culture up, continue training techs, and maintaining inventory! All of this while still being able to watch over the traditional office staff all day too!

Here is a shortlist of items discussed in today’s show:

  1. Managing CSR’s & Dispatchers
  2. Maintaining a strong culture while staying virtual
  3. Training both service techs and office staff without physically being together
  4. Inventory control
  5. Call board & how to remote dispatch techs
  6. Pros & Cons of being remote & virtual
  7. What they do with their trash!

Follow Tersh more on social media @tershblissett and Service Emperor @serviceemperor &  website, YouTube, Facebook, Instagram

Use the CRM Tersh uses ThermoGrid

Connect with Steven – websiteYouTube, Facebook, Twitter, Instagram, LinkedIn

Service Business Mastery Podcast

Meet the Hosts:

Tersh Blissett

Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small-town market. He’s dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.

Joshua Crouch

Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager, and Director of Marketing. He’s also the Founder of Relentless Digital, where the focus is dominating your local market online. Connect with him on LinkedIn.

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