428: Growing leaders using the F.A.R.M. strategy

Today’s guest is Zach Thomas. He is an entrepreneur, published author, coach, and speaker. As a West Point graduate, Zach served his country as an Airborne Ranger Infantry Officer before launching multiple successful companies. Today, Zach is the owner/operator of a Chick-fil-A franchise in Rockmart, Georgia. His Leader Farming strategy – Growing Leaders to Grow your Business – has resulted in the top 20% performance metrics and the development of multiple Chick-fil-A franchisees from his restaurant. A self-proclaimed “Lean 6 Ninja,” Zach has cultivated a culture of continuous improvement in his organization. His pioneering efforts have led him to serve on the Lean Operator panel for Chick-fil-A, Inc. and co-create the Lean365 program that helps other franchisees build a culture of empowerment, engagement, and excellence. He’s been featured in Newsweek and on Good Morning America and is sharing what he’s learned along his journey.

Zach Thomas comes on the show to share with us how he has developed amazing leaders by using the F.A.R.M. philosophy! We talk about the first three of these, but you must pick up a copy of the book for the last part of the F.A.R.M. leadership! Good news…the book is free!! Just click the link to order your copy and sign up for the Leader FARM community. 

My biggest take away is the idea of a high school and college coach having to accept the fact that they will have to deal with a constant turn over of athletes, but they still train and grow world-class leaders!! This is something we have fought within the HVAC world for what feels like forever! All skilled trades deal with this, and this is a breath of fresh air! 

Learn more about Zach and connect with him here: https://leaderfarming.com/sbm/ 

Order your book for real! It’s great! I have mine and struggle to put it down! 

Connect with Tersh on linkedIn, Instagram, & Facebook at @tershblissett 

Meet the Hosts:

Tersh Blissett

Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small-town market. He’s dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.

Joshua Crouch

Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager, and Director of Marketing. He’s also the Founder of Relentless Digital, where the focus is dominating your local market online. Connect with him on LinkedIn.

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