421: Is Amazon Ruining the Home Service Industry?

Is Amazon ruining our industry or are they forcing us to be better at customer service?! Steve and Tersh talk about soft skills, and how increasing these skills will bring more money to your bottom line! Steve talks about the following…plus more! 

  • Amazon and if they are killing us…
  • Customers want the value…
  • You MUST charge for the value…
  • Sales is not a bad word but are tough for technical-minded people… 
  • Here is a link to the last episode Steve and I recorded…

Connect with Tersh on Social @tershblissett

Reach out to Steve at www.coscia.com or call him at 610-853-9836 

Meet the Hosts:

Tersh Blissett

Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small-town market. He’s dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.

Joshua Crouch

Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager, and Director of Marketing. He’s also the Founder of Relentless Digital, where the focus is dominating your local market online. Connect with him on LinkedIn.

Like this article?

Share on Facebook
Share on Twitter
Share on Linkdin
Share on Pinterest

Listen to these platforms